SOS

SALES OPTIMIZATION SOLUTION

 

 

ABOUT US

With our innovative approach and expertise our key team will always give the best results in the shortest time, utilizing their past knowledge and experience.
With our global presence and expertise, we influence how people and companies work now and how they will work in the future. We partner with our clients to drive real innovation—the kind that turns an idea into an industry—helping them transform and grow their organization.
We Work & You Grow
"

Welcome to SGS

Mission & Vision

SGS reduces the cost of operations for clients while delivering a next-generation premium managed services to the industry. SGS changes & reshapes the BPO Z industry and has developed a state of the art cloud solution for their clients.

SCOPE OF SERVICES 

SCOPE OF SOLUTIONS 

CLIENT –  BUSINESS CASE

You give us your specific requirements

Client select the people that SGS searched for your Company. You get a taylormade Team fully integrated in your Organization under SGS Payroll. Client gets the full autonomy over his taylormade team, that works on software provided by the client.

 

SGS –  Virtual Workforce

We deliver you a taylor made team

We do take the recruitments, managing the process to implement your team, we fascilited the office space & hardware. The candidates will be fully integrated like “Employees” in Clients organization, like a “virtual workforce”.

SGS ONE – FRONTED

Your ERP & CRM system for your Team

For your taylormade virtual workforce, we can fascililated and delliver as an optional integrated solution SGS ONE, the next generation ERP & CRM system. SGS ONE your open source solution. 

SOS Steps

Step by Step plan for your custommade SGS virtual workforce team in Zagreb.

1. Client Requirement Plan

  • specify the type of team you need (Sales, Marketing, Operations…)
  • how many people, what expertise they must have, which languages they should speak…

2. SGS Recruitment Process

  • We search & identify the perfect candidates.

3. Client selection

  • Client interwievs, qualifields and selects his team members.

4. SGS Integration

  • SGS hires the choosen candidates & manages payrole
  • SGS integrates the new team members 
  • SGS provides secure access to office & work location
  • SGS provides office infrastructure, office management & hardware

5. Client Integration

  • Client integrates new team members in his organization
  • Client provides secure access to software & systems
  • Client provides communiction systems ( telefonie, video conferencing & email accounts…)
  • Optionally client can choose the SGS ONE Softaware (ERP & CRM solution – to manage the team)
  • Client provides training 
SOS
Sales Outsourcing Solutions
TLS
Telemarketing & Lead Services
SCS & R
Service Contract Sales & Renewals
KAM
Key Acount Management
FS
Field Sales & more…

At SGS, we know what great leaders can do. We share a singular goal:

To empower our clients to drive lasting positive change through excellent leadership!

Our experience as long-term industry insider in executive positions, and with an individual network of skilled managers who can operate at any given stage of development of a business is what makes us an ahead of the game SALES provider.

  • Identification of what you want and need
  • Reducing costs and improving the quality of hire
  • Exceptional process and technological expertise
  • Delivering a measurable ROI [Return on Invest]
  • Unique solution for Sales
  • Flexible and scalable solutions to your organization’s needs

“Even if you are on the right track, you’ll get run over if you just sit there.”

Will Rodgers

What is the SGS ONE  ERP & CRM Cloud Solution

SGS ONE is a CRM & ERP system – subscription based. SGS fuses BPO, RPO, CC, IM in one solution for the client & SGS ONE is the frontend to managed it.

Explained Business Case

Create a Team That Works For YOU

We believe that we have the power to drive the financial performance and operational efficiency of your organization. By fusing BPO Z & RPO & CLOUD SERVICES into one client solution with the frontend to managed it.

Example Business Case

SCALABLE GLOBAL SOLUTIONS

What unique factors give your company a competitive edge?

There is no company currently present in the target market that addresses the unique combination of BPO, Recruitment, Corporate & Consulting Solutions.

CLIENT

HR requests recruitment of additional 15 inside sales account managers based in Berlin. Hence ramping up the team from 10 existing employees in the department to final 25 employees. That means the customer will grow his operational expenditure from 1 Million € to 2.7 Million €.

[Cost include Salary, Bonuses, Health & Pension and SGA (Sales General & Administrative Cost)].

A recruitment company or recruiter will find, hire and place the people. Total cost for setting up a team and yearly operational expenditure will be significantly decreased to 1.7 Million  per year.

Cost to the company approximately 120.000 € in placement fees.

SGS APPROACH & SOLUTIONS

We suggested to HR to talk to the Head of Sales in this case to the GM.

We suggested to place the candidates and move the division to Zagreb.                 

SOS [Sales Outsourcing Solution] Solution.  

REDUCTION

  • OF  2.700.000€  TO  1.000.000€ 65% 65%
  • EVERY YEAR ROI FOR THE CLIENT 1.700.000€ 100% 100%

FACTS & FIGURES

SOS (SALES OUTSOURCING SOLUTION)

How will you outmaneuver your competitors? 

Big Players are not supplier as the clients are too small for them. 

Hence no competition!

BENEFIT TO CLIENT:

REDUCTION 

  • OF: 2.700.000€ TO 1.000.000€ 65% 65%
S

COST OF RECRUITMENT

IN GERMANY:

  • 120.000€ 100% 100%

ROI FOR CLIENT:

EVERY YEAR

  • 1.700.000€ OR 62% 62% 62%
T

COST OF RECRUITMENT

IN CROATIA:

  • 75.000€ 62% 62%

TOTAL SAVINGS IN FIRST YEAR FOR CLIENT:

  • 1.745.000€ 100% 100%

Lesson Learned!

HR would have never suggested this as a Solution and Consulting would have never been requested. Recruitment Agency would never suggest this as their business is placing candidates.

THE SGS MARKET

We use a blended approach and deliver our  solutions for Europe & GCC Region.

Our high quality BPO Z services are state of the art comprehensive business solutions, fused with low-cost resources.

WHY NEARSHORE IN CROATIA

Let Us Help You Take Your Money To New Heights

  • Croatia is a small, young but promissing  dynamic country. The advantages are numerous, especially with its knowledgeable, well educated, affordable workforce and strategic geographical location in the heart of EMEA. 
  • Croatia’s geographical location puts it close to all european countries. Numerous daily direct flights to all European, GCC & CEE major cities.
  • Croatians are innovative and inventive (Nikola Tesla), so it is safe to asume you will get a smart “Virtual Workforce”.
  • Croatia is an atractive place to work: financially attractive, low taxation, close to the mediterranean sea & excellent logistic connections to all European cities. Therefore very attractive for employees.

EXAMPLE CASE

PRICING LIST

Contact Us

10 000 Zagreb, Croatia

+385 1 353 5930

+49 151 7262 4766

business@s-gsg.com