SOS

SALES OPTIMIZATION SOLUTIONS

 

 

We Work You Grow

ABOUT US

SGS fuses BPO, RPO & WaaS into one tailor made client solution. SGS changes & reshapes the BPO industry while delivering next-generation premium service to the market.

We bring SaaS [Software as a Solution] and WaaS [Workforce as a Solution] to life.

 

"

Welcome to SGS

MISSION & VISION

SGS reduces the cost of operations for clients while delivering a next-generation premium managed services to the industry. SGS changes & reshapes the BPO industry and has developed a state of the art cloud solution for their clients.

sgs

WHAT WE DO?

SCOPE OF SOLUTIONS

____________

sgs
sgs
sgs
sgs
sgs
sgs
sgs
sgs

SGS reduces the cost of operations for client’s while optimising the business process towards efficiency and effectiveness. We have defined and set new standards in the world of BPO.

 

SGS ONE – the new cloud solution to optimise your business.

SCOPE OF SERVICES

_______

sgs
sgs

BPO
CCS
IM
WaaS

sgs

CCS
RPO
IM
EP
WaaS

sgs

CCS
IM
WaaS

sgs

CCS
IM
WaaS

sgs
sgs

CCS
IM
WaaS

sgs

CCS
IM
WaaS

sgs

CCS
IM
WaaS

sgs

CCS
IM
WaaS

We are the only WaaS provider that allows the client to build his customised & dedicated team for the mentioned departments.

CLIENT – Business Case

You set your specific requirements

Client selects the people that SGS search for your Company.
You get a taylormade Team fully integrated in your Organization under SGS Payroll.
Client gets the full autonomy over his taylormade team that works on software provided by the client.

SGS – WORKFORCE AS S SOLUTION

We deliver you a taylor made team

We do the recruitment and manage the process to implement your team.
We facilitate the office space & hardware.
The candidates are fully integrated as Employees in the client’s organisation, like a Workforce as a Solution [WaaS].

SGS ONE – Software as a Solution

Your ERP & CRM system for your Team

For your tailor-made WaaS, we facilitate and deliver integrated Software as a Solution – SGS ONE, the next generation ERP & CRM system.
SGS ONE – your open source Software as a Solution [SaaS].

sgs

HOW WE DO IT?

WaaS STEPS

Step by Step plan for your custom made SGS WaaS {Workforce as a Solution} team in Zagreb.

 

 

sgs

1. Client Requirement Plan

check icon Specify the type of team you need (Sales, Marketing, Operations…)
check icon How many people, what expertise they must have, which languages they should speak…

2. SGS Recruitment Process

check icon We search & identify the perfect candidates

3. Client selection

check iconClient interviews, qualifields and selects his team members

4. SGS Integration

check icon SGS hires the chosen candidates & manages payroll
check icon SGS integrates the new team members
check icon SGS provides secure access to work location
check icon SGS provides office infrastructure, office management & hardware

5. Client Integration

check icon Client integrates new team members in his organization
check icon Client provides secure access to software & systems
check icon Client provides communiction systems (telefonie, video conferencing & email accounts…)
check icon Optionally, client can choose our SGS ONE Software (ERP & CRM solution – to manage the team)
check icon Client provides training 

ISAM
Inside Sales Account Management
TLS
Telemarketing & Lead Services
SCS & R
Service Contract Sales & Renewals
KAM
Key Acount Management
SD
Service Desk
FS
Field Sales & more…

At SGS, we know what great leaders can do.
We share a singular goal:

To empower our clients to drive lasting positive change through excellent leadership!

Our experience as long-term industry insiders in executive positions, and with an individual network of skilled managers who can operate at any given stage of development of a business is what makes us an ahead of the game SALES provider.

check icon Identification of what you want and need
check icon Reducing costs and improving the quality of hire
check icon Exceptional process and technological expertise
check icon Delivering a measurable ROI [Return On Invest]
check icon Unique solution for Sales
check icon Flexible and scalable solutions to your organization’s needs

“Even if you are on the right track, you’ll get run over if you just sit there.”

Will Rodgers

sgs

WHAT IS OUR POWER?

What is the SGS ONE  ERP & CRM Cloud Solution

 

SGS ONE is a CRM & ERP system – subscription based. SGS fuses BPO, RPO, CCS, IM in one solution.
SGS ONE is suitable for use as the frontend client solution.

 

SaaS [Software as a Solution] 

EXPLAINED BUSINESS CASE

Create a Team That Works For YOU

 

We believe we have the power to drive the financial performance and operational efficiency of your organization by fusing BPO & RPO & CLOUD SERVICES into one client solution. Your team has convenience in using SGS ONE as a suitable frontend client solution.

 

WaaS [Workforce as a Solution] 

sgs

WHAT IS YOUR benefit?

sgs
sgs

WHAT IS OUR strength?

WHY CROATIA

Knowledgeable, well educated, affordable workforce (qualified and professional candidates and employees) 49% of the population speak English, 34% speak German, and 14% Italian. Language skills are a strong point for Croatians.

Croatians present a smart WaaS {Workforce as a Solution} – Croatians are innovative and inventive (Nikola Tesla, Penkala, Rimac, etc.).

Since labour force costs are substantially low, SGS uses the opportunity and decreases the cost of operations for clients up to 60% while delivering next generation managed services to the industry.

ATTRACTIVE PLACE

To work:

check icon Croatia is financially attractive (low taxation system)
check icon Close to the mediterranean sea
check icon Excellent logistic connections to all European cities
check icon Very attractive for clients & employees
check icon Excellent access to CEE resources

 

CEST TIME ZONE

strategic geographical location:

check icon In the heart of Continental Europe & Middle East
check icon Boat harbours, marinas and airports serve as a gateway to the rest of Europe, GCC and CEE major cities

sgs

EUROPEAN UNION

Member but not Eurozone member:

check icon Legally fully integrated in European Union
check icon The additional benefit: it is not part of the Eurozone (€) which allows us to deliver significant cost saving & benefits for our clients & employees

 

HOTSPOT – CROATIA

NEW STARTUP:

check icon Croatia is affordable, has pro-business legislation
check icon Favourable corporate tax rates (12-18%)
check icon Populated by talented european citizens
check icon The new place to be for investors

 

In this economic environment:

check icon SGS is driving efficiency
check icon Effectiveness
check icon Added value by delivering true end-to-end premium professional services
check icon WaaS & SaaS

 

 

sgs

Contact Us

10 000 Zagreb, Croatia

+385 1 353 5930

+49 151 7262 4766

business@s-gsg.com