Recruitment Process Optimization




With our innovative approach and expertise, our key team will always give the best results in the shortest time, utilizing their past knowledge and experience.
With our global presence and expertise, we influence how people and companies work now and how they will work in the future. We partner with our clients to drive real innovation—the kind that turns an idea into an industry—helping them transform and grow their organization.
We Work & You Grow

Getting the Best is YOUR most important Task.


Robert Half

“Time spent on hiring, is time well spent.”

Mmanti Umoh

“Without the right succession planning put to play in human resources, we build for the future without a future.”

Doug    Conant

“To win the marketplace, you must first win the workplace.” 

Tom       Peters

 “Leaders don’t create followers; they create more leaders.”

Sir Richard Branson

“Train people well enough so they can leave. Treat them well enough so they don’t have to.”

Welcome to SGS

Mission & Vision

SGS reduces the cost of operations for clients while delivering a next generation premium managed services to yhe industry. SGS changes & reshapes the BPO Z industry and has developed a state of the art cloud solutions for their clients.




DRS – Dedicated Recruiting Search  



Business Process Optimization Generation Z 


Research Process Optimization


Corporate Consulting Services


Executive Placement


Interim Management




Scope of Services



Talent Acquisition

Talent Management

Talent Retention

Talent Development

HR Transformation

Performance Management


Workplace Planning


HR Project Management Outsourcing


Step by Step plan for your custommade SGS virtual workforce team in Zagreb.

RPO Steps

Step by Step Plan for your custom-made SGS virtual Recruitment team in Zagreb.


1. Client Requirement Plan

  • specify the type of team you need (Junior Recruiter, Senior recruiter, team Leader…)
  • how many people, what expertise they must-have, which languages they should speak…

2. SGS Recruitment Process

  • We search & identify the perfect candidates.

3. Client selection

  • Client interviews, qualified, and selects his team members.

4. SGS Integration

  • SGS hires the chosen candidates & manages payroll
  • SGS integrates the new team members 
  • SGS provides secure access to office & work location
  • SGS provides office infrastructure, office management & hardware

5. Client Integration

  • Client integrates new team members in his organization
  • Client provides secure access to software & systems
  • The client provides communication systems ( telephone, video conferencing & email accounts…)
  • Optionally client can choose the SGS ONE Software (ERP & CRM solution – to manage the team)
  • Client provides training 

What is the SGS ONE  ERP & CRM Cloud Solution

SGS ONE is a CRM & ERP system – subscription based. SGS fuses BPO, RPO, CC, IM in one solution for the client & SGS ONE is the frontend to managed it.

The SGS customizable RPO solution

is invented as a tool to reduce costs and improve the quality of hire for our clients. Our exceptional process and technological expertise are based on the insights, tools, and methodologies of the proven SGS Define, Search & Select, Place and Integrate [D, S, P & I] process. We have designed our solutions to be flexible and scalable to your organization’s needs.
(DRS) Dedicated Recruiter Solution
Helping your Recruitment & Sourcing Team mastering the talent landscape by finding & sourcing top talent!
  • Start to build yours on a dedicated recruitment team that is scalable and comes with real-time reporting.
  • No more scalability issues and problems in staffing and ramping up your company with top talent
  • Change from reactive searching for candidates to proactive
  • No more delays in placement
  • Real SME [Subject Matter Experts] doing the Search
  • Highly Adaptive to your needs
  • Fast, Efficient and fully integrated resources
(RTS) Research Talent Service

Helping your HR & Sourcing Team mastering the talent landscape by finding & sourcing top talent!

In the value chain of placing the right candidates in an organization the important and vital part is the “Research & Identification” part.
  • Top Research & Identification service
  • SME’s [Subject Matter Experts] on the projects from day one
  • Realtime Online Reporting in the placements
  • Efficient and Fast
  • Cost Saving
  • Delivering a measurable ROI [Return On Invest]
  • Managed Service
  • Dedicated Team
(TRS) Talent Research Services

The next-generation service for the recruitment industry. This service is online, real-time, and excellent.

  • Unique solution for Researchers & Recruiters only
  • We help Recruiters to find faster the candidates they need for their clients
  • We cover the “Research & Identification” part of the placement process
  • Reducing significantly the cost of operations for a recruitment company
  • Beneficial end-to-end service and support approach
Executive placement/ executive RPO
We understand that executive search is a specific business where respect for the individual is the key to success.
SGS executive search professionals specialize in identifying and sourcing talented executives within our Sectors of Excellence.
Here at SGS, we share the sector-specific expertise of clients and candidates. Therefore, we can trigger interest and build trusted relationships with executives in these sectors and deliver effective and timely results.
Key performers are the most important success factor in business. Top people will deliver better results and create sustainable values. Therefore, winning the right talents has become more crucial than ever.
The successful selection of candidates will make the difference between being mediocre and being a champion.
Enterprise RPO
Are you the ideal candidate for enterprise RPO?
  • Longterm
  • End to end recruiting
  • ownership of process
  • technology and results
  • customer branding
  • job family or geographic outsourcing of the recruitment function
(PRS) Project Research Service
Ideal for a certain number of hires or during a ramp-up process.
Branded/White label/Pool recruitment
Creating talent pools on the behalf of the client.

At SGS, we know what great leaders can do. We share a singular goal:

To empower our clients to drive lasting positive change through excellent leadership!

Our experience as long-term industry insider in executive positions, and with an individual network of skilled managers who can operate at any given stage of development of a business is what makes us an ahead of the game RPO provider.

  • Identification of what you want and need
  • Reducing costs and improving the quality of hire
  • Exceptional process and technological expertise
  • Delivering a measurable ROI [Return on Invest]
  • Unique solution for Researchers & Recruiters only
  • Flexible and scalable solutions to your organization’s needs

“Even if you are on the right track, you’ll get run over if you just sit there.”

Will Rodgers


Let Us Help You Take Your Money To New Heights

  • Croatia is a small, young but promising dynamic country. The advantages are numerous, especially with its knowledgeable, well educated, affordable workforce and strategic geographical location in the heart of EMEA. 

  • Croatia’s geographical location puts it close to all European countries. Numerous daily direct flights to all European, GCC & CEE major cities.

  • Croatians are innovative and inventive (Nikola Tesla), so it is safe to assume you will get a smart “Virtual Workforce”.

  • Croatia is an attractive place to work: financially attractive, low taxation, close to the mediterranean sea & excellent logistic connections to all European cities. Therefore very attractive for employees.



    SGS is maintaining the consistency, accuracy and trustworthiness of data over its entire lifecycle. Success will come and go, but integrity is forever.

    Attracting, developing and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude and fostering a collaborative and supportive environment.

    Nowadays, maintaining a sustainable business is more important than ever before, in preparation of the future.

    We strive to fulfil customer requirements and deliver outstanding performance.

    SGS global network and international business presence meets the speed, network and diverse needs of todays’ most demanding organisations.

    Evidenced by results: integrated performance across revenue, cost and risk.


    Customer Satisfaction

    SGS is maintaining the consistency, accuracy and trustworthiness of data over its entire lifecycle. Success will come and go, but integrity is forever.

    Global presence and network

    As a full service organization with regional councils in the Americas, Europe and Asia/Pacific our mission is to deliver business solutions to our clients. Our expertise ranges from BPO, Recruitment, Executive Search and Corporate Consulting solutions


    SGS develops the capacity for managing and leading themselves. They furnish the initiative, the sense of responsibility, the creativity, and the problem solving from within. SGS lives up to these ideals – teams are uniquely self-reliant.

    High – performing people

    We’re here to make sure everything goes right for our clients and candidates. We believe that communication is a key to success. Your feedback, your questions and ideas help us develop our service to meet your needs.

    Contact Us


    10 000 Zagreb, Croatia

    +385 1 353 5930

    +49 151 7262 4766